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Return Policy

At Serqet Leather, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we will be happy to assist you with a return or exchange.

  1. Eligibility for Returns - Returns will be accepted for items that are in new and unused condition, with all original tags and packaging. Returns will not be accepted for items that have been used, worn, altered, or damaged in any way.

  2. Timeframe for Returns - Returns must be initiated within 7 days of receiving your order.

  3. Return Process - To initiate a return, please email us at serqetleather@gmail.com with your order number and a brief explanation of the reason for your return. We will then provide you with further instructions on how to proceed.

  4. Refunds - Once we receive your returned item and it has been approved, a refund will be issued to the original payment method. Please allow 5-10 business days for the refund to appear on your account.

  5. Shipping Costs - The customer is responsible for shipping costs associated with returning the item. We recommend using a trackable shipping method to ensure safe and secure delivery.

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